ENGINEERING & DESIGN
Our engineering and design services cover the full product life-cycle management (cradle-to-grave), exceptionally beneficial to original equipment manufacturers (OEM) and start-ups. We combine engineering best practices with local and international standards to bring your innovative ideas to live.
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DESIGN SUPPORT
At the initiation phase of the product life-cycle, our design team are equipped with the best industry tools to convert your idea into a reliable working product taking into account foreseeable and unforeseeable factors that may impact on the performance of your product.
Our capabilities enable us to take on a full product design service or aspects of the design process or sub-project that includes but are not limited to:
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PRODUCT TECHNICAL SUPPORT
We understand the importance of product life-cycle management (PLM) to an original equipment manufacturer’s (OEM) growth.
Our technical support services are structured to take care of your in-warranty and out of warranty product support. All customer queries from the time your products are shipped through to the end of the product service life are professionally handled by trained experts.
The delivery could be direct to your customers or indirect whereby customer enquiries go via you.
Some of the benefits and services you will gain include:
Our technical support services are categorised as Gold, Silver, and Bronze which can be selected based on your specific requirements. We can also offer a customised service where required.
For further information and to tell us more about your project get in touch